Dear Lisa,

I am writing to share my feedback about our recent trip to Shanghai, Zhouzhuang,Suzhou and Hangzhou. Overall, we are really satisfied with the whole journey.I would like to give high praise to our local guide in Shanghai, Mr. Chen. He was extremely patient throughout the sightseeing. My mother was very pleased with his thoughtful service.Our driver in Shanghai also deserves our sincere thanks. He drove very steadily, making our rides comfortable and safe the entire time.

A huge thank you to you as well for your careful overall coordination and perfect travel arrangements. We will definitely contact you again for our next trip to China.