We, my family of 2 adults and 3 children, contacted Lisa less than 2 weeks before our scheduled holiday because of a travel advisory to our original destination. She promptly helped us planned a 11 day trip to Shanghai, Suzhou, Hangzhou and Huangshan, covering small details like transport to airport, rooms bookings perfectly. The guides were very detailed in their explanation and enthusiastic about sharing their local culture and determined to make it a comfortable and fruitful trip for us, especially our guide to HuangShan who put in extra effort to let us enjoy the scenery at many different spots. Lisa was also prompt and efficient when answering our queries. I highly recommend her service!! Thanks Lisa!!