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  • Patrick Teng, Malaysia
  • Booking Code: VOC-20130416-G
  • Client’s Information: Patrick Teng, Malaysia
  • Tour Starting Date: Tuesday, 16 April 2013
  • Tour Destination: Lijiang, Diqing(Shangri-La)

Comment on our service from Patrick Teng, Malaysia

Your tour agency live up to it's past good reviews....which made me choose your agency. In fact I was looking forward to just a "Good" arranged tour.....but me and my group were very surprised at the end of our tour...that we had an "EXCELLENT" arranged one.

Dear Gina,

Thank you so much for your concern throughout our trip booked through you.
Your tour agency live up to it's past good reviews....which made me choose your agency.
In fact I was looking forward to just a "Good" arranged tour.....but me and my group were very surprised at the end of our tour...that we had an "EXCELLENT" arranged one.
You really did an "EXCELLENT" job. The arrangements were so professional.
At first, when I booked the tour through you,... some of my members thought it was rather expensive.
Only when we all were there and "experienced" the holiday ...
did we all realised it was indeed cheap and very reasonably priced.
We enjoyed all the itineraries...... and there was "NOTHING"....we can find to complain
or were not happy about.
We all had "LOTS OF SURPRISES" throughout our holiday in Lijiang and Shangrila.....
We never expected a very good, BIG Bus,(only 16 of us) with an "EXCELLENT DRIVER"
and 2 "EXCELLENT TOUR GUIDEs" (Lijiang and Shangrila)
We all love them very much...... They were so helpful too and so dedicated in their duties that they really touched our hearts.
*Unfortunately, one of our group fell sick in Shangrila and the guide there(Sophia)
  as well as in Lijiang (Eleanor) went all out to assist him. Very touched by their kindness.
All the hotels were very well chosen for us as well as the meals....... "Excellent".

Once again, from the bottom of our hearts.....
we wish to say a "BIG THANK YOU" to you Gina Liu
for helping to arrange a holiday so GOOD.


*Please show this email to your "BOSS" or "Office Section Head".

Warmest and Best Regards,
From :
Patrick Teng & the group (15 others)
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