Eden and I returned home to Canada yesterday. Just wanted to send you a huge thank-you for all your hard work organizing our China trip. It was a fabulous trip. All the great things you made we were able to see and do while we toured your country. If I hear of anyone heading to China I will recommend they get in touch with you.

Sincerely,

Suzanne

Thanks for your email. We are all fine thank you.

Our visit was a memorable one although it is a bit beyond our budget but I think it is worthwhile spending.
 

We like your idea asking for feedback which is good for improvement.

Our respond are as follows:-

1. What do you think of our guide service?
The guide service is excellent. He assists us in taking photos and video with his own camera and share with us.

2. What do you think of our driver service?
The drive service is excellent. But if he could understand a bit of English would be better.

3. What do you think of the hotel service and their breakfast?
Hotel service was also excellent however Halal meal for Muslim tourist is good if you can prepare for their convenience.

4. Which meal makes you memorable?
Muslim Chinese Restaurant food in Guilin. We enjoy very much Chinese food but as Muslim it needs to be halal so once having a halal restaurant we enjoy the food very much especially the meat and chicken.

5. Could you please advise why you choose us to be your tour operator for your holiday?
You are the one that positively respond to my request so that is why we chosen you.
 

Please come to Malaysia, you will enjoy here.

Thank you and best regards,
Ali Redza & Saadah

 
Thank you for your mail and the photo!!! We are fine and I hope you are fine too!!!

1. What do you think of our guide service?
All the guides you proposed us were excellent! Very kind and nice, we have been very happy to meet them.

2. What do you think of our driver service?
The same as the guides, excellent drivers, we had no problems and we felt safe on the road.

3. Which meal makes you memorable? Please name the reason why you like or dislike it?
The dinner with you of course! :-) However the food has been very good everywhere apart the lunch on the boat at Guilin that was really very very poor. We did not like it at all.

4. Could you please advise why you choose us to be your tour operator for your holiday?
Because we have already been in China with your T.O. and we had been satisfied.
 

5. Which part of sightseeing was the most memorable for you?
Many parts, from the terraces of Guilin to the old part of Lijiang to the Potala Palace, everything was very interesting! As I told you this third tour was the best one for us: the weather was fine and not foggy, many interesting things to see and people is more kind in this south part of China, also the guides. We think we will do the fourth tour in the next two years :-)

No other suggestion, everything was OK

I wish you a nice day,

A very big hug from Manuela
 

Our family was very happy with our tour and the services of the tour guides & drivers in each city were excellent.  The hotels arranged by you were perfect for our family and the meals provided were wonderful.
 
Thank your for all your organizing and help with our trip.  Cici in Beijing, Wendy in Xian and Lee in Quilin were all fantastic tour guides.  It was wonderful to see Lee again.  She was our guide in 2014 when we visited Guilin and Yangshuo.   Your agency helped us with our trip that time too.

Thanks for the lovely tea cups - they will always be reminders of a special time our family had on our holiday in China.

If there are any websites you would like us to post reviews, we will be happy to do so.
  

My children said "It was a trip of a lifetime!" and we want to thank you for helping it go so well!

Have a good day and thanks again,
Doreen Jung

Good morning,

Hope all is well.

I am sorry for the late email but it has been very busy on this side :-)

Let me thank you for organizing once again a great tour.

All went really well with Kevin the Tour guide - his command of English was really good.
Xi’an is an amazing city.
We had a great time.

Thank you once again.

Cheers,
Sandra Borja-Santos

Thank you for your follow-up email. I must commend your team as well as our guide and driver for their excellent service and job done.

My young son felt at home with her, and she went out of her way to take care of him and entertain him during the trip. She was also very knowledgeable about most things that we had questions about. We were very satisfied with the arrangements.

I've attached a few photos of us having a great time. We were lucky to experience good weather in Nanjing as well during our travels, with no rain and warm temperatures.

  

Will definitely contact you when we next return to China.

Best Regards,
Yuyi