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Your Position: Home China Tour TestimonialsMr.JACK FOONG KOON
  • Booking Code: VOC-20130704-G
  • Client’s Information: Mr.JACK FOONG KOON
  • Tour Starting Date: Thursday, 4 July 2013
  • Tour Destination: Changsha, Chongqing, Yangshuo, Guilin
Comment on our service from Mr.JACK FOONG KOON
The guide in Chongqing was pretty good but the best of the lot was Tina. She was very nice, always smiling, courteous, polite honest and very helpful. She would go out of her way to help us. She did a lot of extra work for us even on days that we did not have any program. I wouldn't hesitate to recommend her or your company to anyone that heads your way.


Well Gina we were very happy with the program that you put up for us.  We were very please with the tour guides except for one that I will explain later on.  The guide in Chongqing was pretty good but the best of the lot was Tina.  She was very nice, always smiling, courteous, polite honest and very helpful.  She would go out of her way to help us.  She did a lot of extra work for us even on days that we did not have any program.  I wouldn't hesitate to recommend her or your company to anyone that heads your way.

Now regarding the guide in Changsha, I believe his name is Simon.  He wasn't nice and was selfish and looking for his own benefits.  After rushing thru the program on the first day, he told us that in the second day there wasn't much to see or do.  So he suggested that we go and have massaged that evening that we agreed to.  When we got there he told us that the price was 120 Yuan which was still good price but while having massage one of us that can speak the language found out that the price was 70 Yuan.  When we went to pay, we were told that Simon had paid and he tried to rush us to get out of the place.   When we got to the hotel he collected 120Yuan from everyone and when he was questioned, he simply said that the lady over there doesn't speak English and did not know what she was doing.  Then he suggested a show for the next evening that would cost 300Yuan each.  We agreed and then he came back to us and said that he couldn't get the tickets but for the next day he would like to take us somewhere that is very interesting for an extra 200Yuan... in other words 500Yuan per person.  The total for the group would have been 4500Yuan for the group.  I asked him if that place is really interesting, then how come Gina did not include it in the plan.  His response was that you are not from Changsha and you are not familiar with the place.  At first we agreed and then after discussing with the group, we decided that he was trying to take us for a ride.  So we decided not to go and from that point on he wasn't much help at all until he dropped us at the hotel.  So sorry but I need to bring it up to you.

Well thank you again my dear Cousin and of course on my next trip to China, I will get in touch with you.  Thank you again for your very nice gift.  I hope I get to see you here in Hawaii and let me be your host here.  We'll keep in touch and in the meantime take care.

Jack.